Field Sales Executive Job in Thalassery

Thalassery, Kerala Full Time Date: 01 July 2024

Job description

Prospecting and Lead Generation: Identifying and generating leads through various methods such as cold calling, networking, attending industry events, and leveraging referrals. Customer Engagement: Meeting potential customers in person to understand their needs, present product or service offerings, and build relationships. Conducting effective sales presentations and demonstrations. Relationship Building: Developing and maintaining strong relationships with existing customers to ensure repeat business and referrals. Providing exceptional customer service and addressing customer concerns or inquiries. Sales Negotiation and Closing: Negotiating terms of sales agreements and contracts with prospective clients. Closing sales and achieving sales targets within specified timelines. Market and Competitor Analysis: Researching market trends, competitor activities, and customer needs within the assigned territory. Using insights to adjust sales strategies and tactics accordingly. Sales Reporting and Forecasting: Keeping detailed records of sales activities, customer interactions, and sales pipeline in CRM (Customer Relationship Management) systems. Providing regular reports and forecasts to management. Collaboration with Internal Teams: Working closely with marketing, product development, and customer support teams to align sales efforts with overall business objectives. Providing feedback from the field to improve products and services. Customer Feedback and Service Improvement: Gathering feedback from customers on products, services, and overall experience. Communicating insights to relevant teams to drive improvements in offerings and customer satisfaction. Travel and Territory Management: Managing travel logistics efficiently within the assigned territory to maximize sales productivity and optimize expenses. Continuous Learning and Development: Staying updated with product knowledge, industry trends, and sales techniques through training programs, workshops, and self-study. Enhancing sales skills and effectiveness. Customer Retention: Developing strategies and initiatives to retain existing customers and foster long-term relationships. Proactively addressing customer needs and providing ongoing support. Compliance and Ethics: Ensuring adherence to company policies, ethical standards, and regulatory requirements in all sales activities and interactions.