Field Sales Executive Job in Kottayam

Kottayam, Kerala Full Time Date: 24 May 2024

Job description

Prospecting and Lead Generation: Field Sales Executives are often responsible for identifying and qualifying leads within their territory. This involves researching potential customers, attending networking events, and cold-calling or door-to-door canvassing to generate interest in the products or services they offer. Sales Presentations and Demonstrations: They conduct sales presentations and product demonstrations to showcase the features and benefits of their offerings. This may involve explaining technical specifications, answering customer questions, and addressing objections to close deals. Relationship Building: Building and maintaining strong relationships with customers is crucial for success in field sales. Sales Executives work to establish rapport, understand customer needs and preferences, and provide personalized solutions to meet those needs. Negotiation and Closing: Field Sales Executives negotiate terms and conditions of sales agreements, including pricing, payment terms, and delivery schedules. They use persuasive selling techniques to overcome objections and secure commitments from customers. Order Processing and Documentation: They handle order processing, including preparing sales contracts, completing order forms, and ensuring accurate documentation of sales transactions. This may involve coordinating with internal departments such as customer service, logistics, and finance to fulfill orders efficiently. Market Research and Competitive Analysis: Field Sales Executives gather market intelligence and competitive insights to stay informed about industry trends, competitor strategies, and customer preferences. This information helps them position their products or services effectively and identify new opportunities for growth. Goal Setting and Performance Tracking: They set sales targets and objectives for their territory and track progress towards meeting or exceeding those targets. This may involve analyzing sales data, forecasting sales projections, and developing strategies to maximize sales performance. Customer Service and Support: Field Sales Executives provide ongoing support to customers after the sale, addressing any issues or concerns they may have and ensuring customer satisfaction. This may involve coordinating with customer service teams to resolve technical issues, process returns or exchanges, and handle warranty claims. Reporting and Feedback: They provide regular reports to sales management on sales activities, pipeline status, and market feedback. This feedback helps inform strategic decisions and adjustments to sales tactics and initiatives. Adherence to Policies and Procedures: Field Sales Executives adhere to company policies, procedures, and ethical standards in all aspects of their work, including sales practices, customer interactions, and expense management.