Field Sales Executive Job in Ernakulam

Ernakulam, Kerala Full Time Date: 15 April 2024

Job description

Lead Generation: Identifying potential customers and generating leads through various methods such as cold calling, networking, referrals, and door-to-door canvassing. Client Visits: Conducting face-to-face meetings with prospective clients to understand their needs, present products or services, and demonstrate how they can meet the client's requirements. Product Demonstration: Demonstrating the features, benefits, and value propositions of products or services to potential customers to persuade them to make a purchase. Negotiation and Closing: Negotiating terms, pricing, and contracts with clients to secure sales and achieve revenue targets. This may involve overcoming objections and addressing customer concerns. Relationship Building: Building and maintaining strong relationships with clients through regular communication, follow-up, and providing ongoing support to ensure customer satisfaction and loyalty. Market Research: Conducting market research to identify industry trends, competitor activities, and customer preferences, and using this information to refine sales strategies and approaches. Pipeline Management: Managing sales pipelines, tracking leads and opportunities, and providing regular updates on sales activities and progress to management. Networking: Attending industry events, conferences, and trade shows to network with potential clients, build relationships, and promote products or services. Feedback Collection: Gathering feedback from customers about products, services, and sales experiences, and relaying this information to relevant departments for product improvement or service enhancement. Adaptability and Flexibility: Adapting to changing market conditions, customer needs, and business priorities, and adjusting sales strategies accordingly to achieve sales objectives. Documentation and Reporting: Completing necessary paperwork, such as sales contracts, order forms, and expense reports, accurately and in a timely manner, to ensure smooth transaction processing and record-keeping. Customer Service: Providing excellent customer service to clients, addressing their needs, inquiries, and concerns in a professional and courteous manner, and ensuring a positive overall experience.