Delivery Executive Job in Palakkad

Palakkad, Kerala Full Time Date: 28 June 2024

Job description

Goods Collection and Preparation: Collecting packages, goods, or food items from a distribution center, warehouse, or supplier according to a delivery schedule. Ensuring that all items are properly packed, labeled, and loaded onto the delivery vehicle securely. Route Planning and Navigation: Planning delivery routes efficiently to optimize time and fuel usage, using GPS navigation systems or route planning software. Familiarizing oneself with delivery locations and adhering to delivery schedules to meet deadlines. Safe and Timely Delivery: Driving delivery vehicles safely and responsibly, following traffic rules and regulations to ensure road safety. Delivering packages or goods to designated locations, residences, or businesses within the specified timeframe. Customer Interaction and Service: Providing excellent customer service by greeting recipients, confirming delivery details, and obtaining signatures or proof of delivery. Communicating effectively with customers regarding delivery updates, delays, or special instructions. Vehicle Maintenance and Inspection: Conducting pre-trip and post-trip vehicle inspections to ensure the delivery vehicle is in good working condition. Reporting any vehicle maintenance issues or mechanical problems to supervisors or maintenance personnel promptly. Documentation and Record-Keeping: Maintaining accurate delivery logs, records of delivered items, and proof of delivery documents. Collecting payments or handling cash on delivery (COD) transactions, if required, and ensuring proper documentation. Adherence to Policies and Procedures: Following company policies, delivery protocols, and safety standards at all times. Adhering to delivery instructions, handling procedures for fragile or sensitive items, and maintaining confidentiality as required. Problem Solving and Adaptability: Resolving delivery issues or challenges effectively, such as address discrepancies, inaccessible locations, or recipient absence. Adapting to changing delivery schedules, weather conditions, or traffic situations to minimize delays and maintain delivery efficiency. Team Collaboration: Collaborating with warehouse staff, dispatchers, or other delivery team members to coordinate logistics and ensure smooth operations. Assisting with loading and unloading activities at distribution centers or delivery points, as needed. Professionalism and Representation: Representing the company professionally and maintaining a positive image during interactions with customers and the public. Upholding ethical standards, integrity, and reliability in delivering goods and services.