Delivery Executive Job in Kasargod

Kasargod, Kerala Full Time Date: 12 June 2024

Job description

Route Planning: Plan delivery routes efficiently to minimize travel time and optimize fuel consumption. Consider factors such as traffic conditions, delivery locations, and delivery schedules when planning routes. Package Handling: Handle packages with care to prevent damage during transportation. Properly load packages onto delivery vehicles, secure them to prevent shifting or falling, and use appropriate handling techniques to avoid mishandling. Vehicle Maintenance: Ensure delivery vehicles are well-maintained and in good working condition. Perform routine inspections, maintenance checks, and repairs as needed to ensure vehicle safety and reliability. Timely Delivery: Deliver packages to customers within the specified timeframe and according to delivery schedules. Communicate with customers regarding delivery times, delays, or any issues that may arise during the delivery process. Customer Service: Provide excellent customer service by greeting customers upon delivery, confirming order accuracy, and addressing any questions or concerns they may have. Handle customer inquiries, complaints, or special requests professionally and promptly. Inventory Management: Maintain accurate inventory records and ensure proper tracking of delivered items. Verify the contents of each delivery against delivery manifests or invoices to ensure accuracy and completeness. Adherence to Safety Regulations: Adhere to traffic laws, safety regulations, and company policies while driving and delivering packages. Follow safety protocols, wear appropriate safety gear, and practice safe driving habits to prevent accidents or injuries. Communication: Maintain open communication with dispatchers, supervisors, and other team members to coordinate delivery schedules, report any issues or delays, and provide updates on delivery status. Problem Solving: Address any delivery-related issues or challenges that may arise, such as incorrect addresses, inaccessible locations, or delivery rejections. Use problem-solving skills and resourcefulness to resolve issues and ensure successful deliveries. Documentation and Reporting: Keep accurate records of delivery activities, including delivery times, locations, and any incidents or discrepancies encountered during deliveries. Generate delivery reports, documentation, and logs as required by the company.