Delivery Executive Job in Kasargod

Kasargod, Kerala Full Time Date: 31 May 2024

Job description

Delivery Planning: You plan delivery routes and schedules to optimize efficiency and ensure timely deliveries. This involves coordinating with dispatchers, reviewing delivery orders, and considering factors like traffic patterns and delivery deadlines. Package Handling: You handle packages with care, ensuring that they are properly loaded onto delivery vehicles and securely strapped or arranged to prevent damage during transit. This may involve lifting and carrying packages of various sizes and weights. Driving and Navigation: You drive delivery vehicles safely and responsibly, following traffic laws and regulations. You use navigation tools, such as GPS devices or mobile apps, to find the most efficient routes to delivery locations. Customer Service: You provide excellent customer service during deliveries, greeting customers courteously, and addressing any questions or concerns they may have. You may also obtain signatures or confirm delivery details with customers to ensure satisfaction. Vehicle Maintenance: You perform routine vehicle inspections and maintenance tasks to ensure that delivery vehicles are in good working condition. This includes checking fluid levels, tire pressure, and lights, and reporting any mechanical issues for repairs. Documentation: You maintain accurate records of deliveries, including delivery logs, receipts, and proof of delivery documents. This documentation helps track delivery progress, verify deliveries, and resolve any delivery-related disputes or issues. Communication: You communicate effectively with dispatchers, colleagues, and customers to provide updates on delivery status, report any delays or problems, and coordinate delivery logistics as needed. Adherence to Policies and Procedures: You follow company policies and procedures related to delivery operations, including safety protocols, delivery guidelines, and customer service standards. Problem Solving: You handle unexpected challenges or obstacles that may arise during deliveries, such as traffic delays, address discrepancies, or delivery address issues. You use problem-solving skills to resolve issues quickly and efficiently. Safety Awareness: You prioritize safety at all times, both for yourself and others on the road. This includes adhering to safe driving practices, wearing seat belts, and following safety protocols for loading and unloading packages.