Delivery Executive Job in Idukki

Idukki, Kerala Full Time Date: 01 June 2024

Job description

Route Planning: Planning the most efficient delivery routes to minimize time and fuel consumption while ensuring timely delivery. Coordination: Coordinating with warehouse staff to ensure orders are picked, packed, and loaded onto delivery vehicles accurately and promptly. Customer Interaction: Interacting with customers during the delivery process, providing updates on delivery times, and addressing any concerns or queries they may have. Vehicle Maintenance: Ensuring that delivery vehicles are well-maintained, serviced regularly, and comply with safety regulations. Inventory Management: Keeping track of inventory levels and reporting any discrepancies to the appropriate department. Documentation: Maintaining accurate records of deliveries, including proof of delivery, signatures, and any issues encountered during the delivery process. Problem Solving: Resolving any delivery-related problems or issues that may arise, such as incorrect addresses, damaged goods, or delays. Compliance: Ensuring compliance with all relevant regulations and policies, such as traffic laws, health and safety standards, and company procedures. Customer Satisfaction: Striving to provide excellent customer service by ensuring that deliveries are made accurately, on time, and in good condition. Reporting: Providing regular reports to management on delivery performance, including metrics such as on-time delivery rates, customer satisfaction scores, and any issues or challenges faced.