Delivery Executive Job in Ernakulam

Ernakulam, Kerala Full Time Date: 14 May 2024

Job description

Package Handling: Safely loading, unloading, and transporting packages or goods between distribution centers, warehouses, and delivery locations. Ensuring proper handling and care to prevent damage or loss during transit. Vehicle Operation: Operating delivery vehicles such as vans, trucks, or motorcycles safely and responsibly. Adhering to traffic laws, regulations, and company policies while driving. Navigation: Using GPS navigation systems or maps to navigate delivery routes and find the most efficient paths to destinations. Adjusting routes in real-time to avoid traffic congestion or road closures. Customer Interaction: Interacting with customers or clients during delivery to provide excellent customer service. Greeting recipients, confirming delivery details, and addressing any questions or concerns. Delivery Verification: Verifying the accuracy of delivery orders and ensuring that the correct items are delivered to the intended recipients. Collecting signatures or confirming deliveries electronically as proof of receipt. Inventory Management: Assisting with inventory management by verifying stock levels, documenting deliveries and returns, and reporting any discrepancies or damages. Safety and Security: Following safety protocols and procedures to ensure the safe handling and transport of goods. Securing packages properly within delivery vehicles and adhering to safety regulations. Communication: Communicating effectively with dispatchers, supervisors, and other team members to provide updates on delivery progress, report issues or delays, and coordinate logistics. Problem Solving: Resolving delivery-related issues or challenges as they arise, such as delivery delays, incorrect addresses, or missing items. Collaborating with team members to find solutions and ensure customer satisfaction. Documentation: Completing delivery-related paperwork, such as delivery logs, manifests, and proof of delivery forms. Maintaining accurate records of deliveries, returns, and customer interactions. Vehicle Maintenance: Performing routine maintenance checks on delivery vehicles to ensure they are in good working condition. Checking fluid levels, tire pressure, brakes, lights, and other vehicle components regularly.