Delivery Executive Job in Alappuzha

Alappuzha, Kerala Full Time Date: 14 June 2024

Job description

oute Planning: Planning efficient delivery routes to optimize time and fuel efficiency, ensuring timely deliveries while minimizing travel distances. Product Pickup: Collecting products or goods from the designated pickup points, such as warehouses, distribution centers, or stores, and ensuring accurate loading onto delivery vehicles. Delivery: Transporting products to customers' specified locations, following designated delivery routes and schedules, and adhering to delivery instructions and safety protocols. Customer Interaction: Interacting with customers in a professional and courteous manner during product delivery, confirming delivery details, obtaining signatures or confirmations, and addressing any customer inquiries or concerns. Product Handling: Handling products with care to prevent damage or breakage during transportation, ensuring proper packaging and securing items in delivery vehicles to minimize the risk of accidents or spills. Navigation: Using navigation tools or GPS systems to navigate delivery routes, locate delivery addresses, and avoid traffic congestion or road closures. Safety Compliance: Adhering to safety regulations and traffic laws while driving delivery vehicles, maintaining a safe driving record, and following established safety procedures to ensure the well-being of yourself, customers, and other road users. Vehicle Maintenance: Performing routine maintenance checks on delivery vehicles, such as checking fluid levels, tire pressure, and vehicle condition, and reporting any issues or malfunctions for timely repairs. Inventory Management: Assisting in inventory management processes, such as verifying product quantities, conducting stock checks, and reconciling delivery invoices or receipts with dispatched products. Problem Resolution: Resolving delivery-related issues or challenges, such as incorrect addresses, delivery delays, or damaged products, by communicating effectively with customers, dispatchers, and relevant stakeholders to find suitable solutions. Recordkeeping: Maintaining accurate records of delivery activities, including delivery schedules, route logs, mileage logs, and delivery confirmations, and submitting necessary documentation or reports to supervisors or management as required. Continuous Improvement: Seeking opportunities to improve delivery processes, increase efficiency, and enhance customer satisfaction through feedback, suggestions, or participation in training and development programs.