Credit card Sales Executive Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 04 May 2024

Job description

Prospecting and Lead Generation: Identify potential customers through various channels such as cold calling, referrals, networking events, and online platforms. Customer Engagement and Relationship Building: Engage with potential customers to understand their financial needs, preferences, and spending habits. Build rapport and establish trust to increase the likelihood of successful sales. Product Knowledge: Maintain a thorough understanding of the credit card products offered by your organization, including features, benefits, fees, interest rates, and rewards programs. Be prepared to answer questions and provide detailed information to customers. Consultative Selling: Take a consultative approach to selling by assessing the customer's financial situation and recommending the most suitable credit card product based on their needs and eligibility. Application Assistance: Guide customers through the credit card application process, including completing application forms, verifying identification and income documents, and explaining terms and conditions. Cross-Selling and Up-Selling: Identify opportunities to cross-sell or up-sell additional products or services, such as insurance, savings accounts, or investment products, to increase customer value and revenue. Sales Target Achievement: Work towards achieving or exceeding sales targets set by your organization. Develop and implement strategies to maximize sales and meet performance goals. Compliance and Regulation: Ensure compliance with all relevant regulations and industry standards governing the sale of credit card products. Adhere to ethical sales practices and maintain the integrity of customer data. Follow-Up and After-Sales Service: Follow up with customers after the sale to ensure satisfaction, address any concerns or issues, and provide ongoing support. Offer assistance with activating the credit card, understanding billing statements, and accessing customer service resources. Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and sales performance metrics. Prepare regular reports for management on sales results, pipeline status, and market feedback.