A counter person assists customers at a business with a service counter. Your primary responsibilities in this career are to handle sales, answer questions, recommend purchases, and guarantee customer satisfaction. You also document transactions and follow up with customers if needed. Essential job duties of a Counter Person are greeting customers, answering to inquiries, keeping the counter clean and organized, taking phone calls, managing inventories, collecting payments, helping warehouse staff, stocking shelves, performing bookkeeping activities, and informing customers on special offers. A counter person assists customers at a business with a service counter. Your primary responsibilities in this career are to handle sales, answer questions, recommend purchases, and guarantee customer satisfaction. You also document transactions and follow up with customers if needed.