A Computer Technician is a professional who is tasked with maintaining computer systems, troubleshooting errors, and repairing the organization's hardware. These professionals use their knowledge in networking and software applications to provide technical support for both employees and customers onsite or remotely. Install, configure, troubleshoot, maintain, upgrade and decommission computing system infrastructures. Automate routine tasks using scripting tools and programming languages. Install and monitor a database management system in response to specified requirements. The primary responsibility of the support technician is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Sometimes they are also asked to focus on network and internet connectivity. Technicians inspect, analyze, and troubleshoot client systems and equipment. They run tests and interpret the results to make the effective recommendations to fix faulty or broken equipment. When necessary during repairs, they will source replacement parts and negotiate costs with suppliers and clients.