System Monitoring: Monitoring computer systems, servers, and networks for errors, performance issues, or unusual activities. Responding to system alerts, alarms, or notifications to ensure the continuous operation of critical systems and services. Batch Processing: Running scheduled batch jobs, scripts, or automated processes to perform tasks such as data backups, file transfers, or system updates. Monitoring batch processing queues and job schedules to ensure timely and accurate execution of tasks. Data Entry and Processing: Entering and processing data into computer systems or databases using input devices such as keyboards, scanners, or data entry terminals. Verifying data accuracy, completeness, and integrity to maintain high-quality data records and information. Print Management: Managing print queues and print jobs on networked printers or multifunction devices. Troubleshooting printing issues, such as paper jams, printer errors, or print quality problems, to ensure smooth printing operations. Backup and Recovery: Performing data backup procedures to safeguard critical data and ensure business continuity in the event of hardware failure, data corruption, or disasters. Testing data backup and recovery procedures regularly to verify data integrity and restore capabilities. System Maintenance: Performing routine maintenance tasks on computer systems, such as disk cleanup, file organization, and software updates. Conducting hardware checks, system diagnostics, and preventive maintenance to identify and resolve issues before they escalate. User Support: Providing technical support and assistance to end-users on computer-related issues, such as software applications, operating systems, or hardware peripherals. Responding to user inquiries, troubleshooting problems, and resolving issues through phone, email, or in-person support channels. Documentation and Reporting: Documenting operational procedures, system configurations, and troubleshooting steps in knowledge base articles, manuals, or support documentation. Generating reports on system performance, utilization, and error logs to track trends, identify areas for improvement, and facilitate decision-making. Compliance and Security: Ensuring compliance with organizational policies, procedures, and regulatory requirements related to data security, privacy, and information governance. Implementing security measures, such as access controls, password management, and antivirus software, to protect computer systems from unauthorized access and security threats.