System Monitoring: Monitor computer systems and networks for issues, errors, or abnormalities. Ensure smooth operation and performance of hardware, software, and network components. Batch Processing: Execute and monitor batch processing jobs, including data backups, scheduled tasks, and system updates. Ensure jobs are completed accurately and on time. Data Entry and Management: Enter and update data in databases or information systems. Maintain data integrity and accuracy, and perform regular data backups. Troubleshooting: Diagnose and resolve technical issues related to computer systems, software applications, and peripheral equipment. Escalate complex problems to appropriate technical support personnel. Hardware and Software Maintenance: Perform routine maintenance tasks such as installing software updates, replacing hardware components (e.g., memory, hard drives), and cleaning equipment to ensure optimal performance. User Support: Provide technical support and assistance to end-users regarding computer systems, software applications, and IT-related issues. Troubleshoot user problems and provide solutions or escalate as needed. Documentation: Maintain accurate records and documentation of system configurations, procedures, and troubleshooting steps. Update documentation to reflect changes and improvements. Security Monitoring: Monitor security measures such as antivirus software, firewalls, and intrusion detection systems. Report and respond to security incidents or breaches promptly. Backup and Recovery: Implement backup procedures to protect data integrity and ensure data recovery in case of system failures or disasters. Test backup systems regularly to verify reliability. Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements related to data privacy, security, and usage. nments.