A technician has specialised knowledge and skills and is primarily responsible for the installation, maintenance and repair of systems, machines and equipment while following the relevant safety measures. Technicians often work with other specialists, such as electricians, engineers and computer scientists. Diagnose, troubleshoot, and repair devices. Provide recommendations for problem resolution. Explain complex technical issues to customers in a non-technical, simple-to-understand manner. Ensure that all repairs meet or exceed the Laptop Motherboard.