Cashier Job in Palakkad

Palakkad, Kerala Full Time Date: 13 May 2024

Job description

Customer Service: Providing friendly, efficient, and courteous customer service to patrons, greeting them, answering questions, and assisting with inquiries or concerns. Cash Handling: Receiving cash, checks, credit/debit cards, or other forms of payment from customers for purchases, accurately processing transactions, and providing change or receipts as needed. Operating Point of Sale (POS) Systems: Operating electronic cash registers or POS systems to scan items, enter prices, process payments, and generate receipts or invoices. Maintaining Cash Drawer: Balancing cash drawers at the beginning and end of shifts, counting cash, coins, and checks to ensure accuracy, and reconciling discrepancies. Processing Returns and Exchanges: Processing returns, exchanges, or refunds for merchandise according to company policies and procedures, and issuing appropriate credits or refunds to customers. Up-Selling and Cross-Selling: Recommending additional products, services, or promotions to customers to enhance their shopping experience and increase sales revenue. Maintaining Cleanliness and Organization: Keeping checkout areas clean, organized, and well-stocked with supplies such as bags, receipt paper, and cleaning materials. Verifying Age-Restricted Sales: Verifying the age of customers for age-restricted products such as alcohol, tobacco, or lottery tickets, and ensuring compliance with legal requirements. Security and Loss Prevention: Monitoring for suspicious behavior, counterfeit currency, or fraudulent activity, and following security protocols to prevent theft or loss of merchandise or cash. Adhering to Policies and Procedures: Following company policies, procedures, and guidelines for cash handling, customer service, and sales transactions, and ensuring compliance with relevant regulations and laws. Communication: Communicating effectively with team members, supervisors, and customers to coordinate activities, address issues, and provide updates as needed. Training and Development: Participating in training sessions or meetings to learn about new products, promotions, or procedures, and continuously improving knowledge and skills related to cashiering duties.