Processing Transactions: Your primary responsibility is to ring up purchases, process payments, and provide accurate change to customers. This may involve scanning items, entering prices manually, or processing payments electronically using cash registers or point-of-sale (POS) systems. Cash Handling: You handle cash, checks, credit/debit cards, and other forms of payment securely and accurately. This includes counting cash drawers at the beginning and end of shifts, reconciling transactions, and reporting any discrepancies or shortages. Customer Service: You greet customers warmly, assist them with locating items, answering questions about products or services, and providing information on promotions or discounts. Your friendly and helpful demeanor contributes to a positive shopping experience for customers. Bagging and Packaging: You bag or package purchases for customers, ensuring that items are handled carefully and packed securely to prevent damage. This may involve using bags, boxes, or wrapping materials as appropriate. Maintaining Cleanliness: You keep your checkout area clean, organized, and well-stocked with supplies such as bags, receipt paper, and pens. This contributes to a professional and efficient checkout experience for customers. Product Knowledge: You have a basic understanding of the products or services offered by the business and can provide general information to customers as needed. This helps you assist customers with their purchases and address any inquiries they may have. Upselling and Cross-selling: You may suggest additional items or complementary products to customers to increase sales and enhance their shopping experience. This involves making relevant recommendations based on customer preferences and purchase history. Handling Returns and Exchanges: You process returns, exchanges, and refunds according to company policies and procedures. This may involve verifying receipts, inspecting returned items, and issuing refunds or store credits as appropriate. Security and Loss Prevention: You remain vigilant for potential theft or fraud and take appropriate steps to prevent loss or shrinkage. This may include checking identification for age-restricted purchases, monitoring surveillance cameras, and reporting suspicious behavior to management. Teamwork and Collaboration: You work collaboratively with colleagues and other departments to ensure smooth operations and provide support as needed. This may involve assisting with stocking shelves, restocking inventory, or helping with customer inquiries in other areas of the store.