Cashier Job in Malappuram

Malappuram, Kerala Full Time Date: 14 June 2024

Job description

Transaction Processing: Ringing up purchases accurately and efficiently using cash registers or point-of-sale (POS) systems. Payment Handling: Accepting various forms of payment, including cash, credit/debit cards, checks, or mobile payments, and providing correct change when necessary. Customer Service: Greeting customers warmly, addressing their inquiries or concerns, and providing assistance with locating items, resolving issues, or processing returns/exchanges. Product Knowledge: Having a basic understanding of the products or services offered by the establishment in order to answer customer questions and make appropriate recommendations. Cash Management: Balancing cash drawers at the beginning and end of shifts, ensuring accuracy in cash transactions, and following proper procedures for cash handling and reconciliation. Maintaining Cleanliness: Keeping checkout areas clean, organized, and free of clutter to enhance the overall shopping experience for customers. Promotions and Upselling: Informing customers about ongoing promotions, discounts, or loyalty programs and suggesting additional items to increase sales (upselling) when appropriate. Security Awareness: Remaining vigilant for fraudulent activities, such as counterfeit currency or stolen credit cards, and following established security protocols to prevent theft or loss. Team Collaboration: Collaborating with other store staff members to ensure smooth operations, assist with restocking shelves, and address any issues that may arise during the shift. Compliance: Adhering to company policies, procedures, and guidelines regarding cash handling, customer interactions, and safety regulations. Efficiency and Speed: Processing transactions quickly and efficiently to minimize wait times for customers while maintaining accuracy in pricing and payment processing. Customer Satisfaction: Striving to provide a positive shopping experience for customers by being friendly, helpful, and attentive to their needs throughout the checkout process.