Customer Service: Greeting customers, answering questions, and assisting with inquiries related to products, services, and transactions. Providing a positive and professional customer experience. Cash Handling: Processing cash, credit card, debit card, and other forms of payment accurately and securely. Counting cash at the beginning and end of shifts to ensure correct amounts. Point of Sale (POS) Operations: Operating electronic POS systems to process transactions, scan items, and enter payment information. Ensuring transactions are recorded accurately and efficiently. Sales Transactions: Ringing up sales, issuing receipts, and processing refunds or exchanges. Verifying pricing and product information to ensure accuracy. Financial Records: Maintaining detailed records of transactions, including sales receipts, payment logs, and daily reconciliation reports. Recording transactions promptly and accurately. Customer Payments: Accepting and processing customer payments for services, parts, or merchandise. Ensuring compliance with payment processing procedures and security protocols. Balancing Cash Register: Balancing cash drawer at the end of each shift or day. Reconciling transactions and preparing daily cash reports for management review. Customer Support: Resolving customer complaints or issues related to payments, transactions, or service quality. Escalating complex issues to management as needed. Product Knowledge: Developing a basic understanding of automotive products, services, and promotions. Providing information and promoting additional products or services to customers. Cash Management: Ensuring proper management of cash flow, including preparing deposits, securing cash in accordance with company policies, and maintaining confidentiality of financial transactions. Compliance and Security: Adhering to all company policies, procedures, and security guidelines related to cash handling, credit card transactions, and customer privacy. Team Collaboration: Working collaboratively with sales associates, service advisors, and other team members to ensure smooth operations and excellent customer service delivery.