Cashier Job in Kottayam

Kottayam, Kerala Full Time Date: 14 May 2024

Job description

Customer Service: Greeting customers, responding to inquiries, and providing assistance with purchases or product information. Ensuring a positive customer experience by being courteous, helpful, and attentive to customer needs. Cash Handling: Accepting cash, credit card, debit card, or other forms of payment for goods or services. Counting cash, processing transactions accurately, and providing change to customers as needed. Operating Point-of-Sale (POS) Systems: Operating electronic cash registers or POS systems to ring up purchases, scan barcodes, and process payments. Entering prices, discounts, and promotional offers into the system accurately. Sales Transactions: Processing sales transactions efficiently and accurately. Verifying prices, quantities, and items purchased to ensure accuracy. Issuing receipts or sales tickets to customers for their purchases. Bagging or Packaging: Bagging or packaging merchandise for customers and ensuring that items are handled carefully to prevent damage. Assisting with loading or carrying items for customers, especially for bulky or heavy purchases. Returns and Exchanges: Processing returns, refunds, or exchanges according to store policies and procedures. Verifying the condition and eligibility of returned items and issuing refunds or store credits as appropriate. Balancing Cash Drawer: Balancing cash drawer at the beginning and end of each shift to ensure accuracy of transactions. Counting cash, checks, and other tender types to reconcile with sales transactions recorded in the POS system. Reporting and Documentation: Maintaining accurate records of sales transactions, voids, refunds, and other cash-handling activities. Completing daily sales reports or shift summaries for management review. Security and Loss Prevention: Following security procedures and protocols to prevent theft, fraud, or loss of merchandise or cash. Reporting any suspicious activities or incidents to management or security personnel. Product Knowledge: Developing a basic understanding of the products or services offered by the store. Providing basic information or recommendations to customers based on their needs or preferences. Cleaning and Maintenance: Keeping the cashier area clean, organized, and well-stocked with supplies such as bags, receipt paper, and pens. Performing routine maintenance tasks on cash registers or POS systems as needed. Compliance with Policies: Adhering to store policies, procedures, and regulations related to cash handling, sales transactions, and customer service. Following guidelines for age-restricted sales, identification checks, and other compliance requirements.