Cashier Job in Kottayam

Kottayam, Kerala Full Time Date: 25 April 2024

Job description

Customer Service: Greet customers warmly as they approach the checkout counter, assist with inquiries, and provide information about products, promotions, and store policies. Checkout Process: Scan items, process transactions, and handle cash, credit card, or electronic payments accurately and efficiently. Ensure that prices are entered correctly and that all discounts or coupons are applied as appropriate. Bagging Items: Bag purchases carefully and efficiently, taking care to handle fragile or perishable items with care. Ensure that bags are properly packed to prevent damage and maintain customer satisfaction. Returns and Exchanges: Process returns, refunds, and exchanges in accordance with store policies. Verify the condition of returned items, issue refunds or store credits, and update inventory records as needed. Balancing Cash Drawer: Count cash drawer at the beginning and end of each shift to ensure accuracy and accountability. Reconcile cash, checks, and other forms of payment against sales transactions and report any discrepancies to management. Maintaining Cleanliness: Keep the checkout area clean, organized, and free of clutter. Wipe down counters, clean equipment, and remove trash or debris to create a pleasant and hygienic environment for customers. Assisting with Inventory: Assist with inventory management tasks, such as restocking merchandise, replenishing supplies at the checkout counter, and conducting inventory counts as directed by management. Security Measures: Follow security protocols to prevent theft, fraud, or unauthorized access to cash or merchandise. Keep a vigilant eye on customers and alert management to any suspicious behavior or incidents. Promoting Loyalty Programs: Encourage customers to enroll in loyalty programs, sign up for newsletters, or participate in promotional offers to increase customer engagement and retention. Knowledge of Products: Familiarize yourself with the store's product offerings, pricing, and promotions to provide accurate information and recommendations to customers. Teamwork: Collaborate with other cashiers, sales associates, and store staff to ensure efficient operations and excellent customer service. Assist colleagues during busy periods or with special tasks as needed. Continuous Improvement: Seek opportunities to improve efficiency, accuracy, and customer satisfaction in cashiering processes. Provide feedback to management on ways to streamline operations and enhance the overall customer experience.