Cashier Job in Kollam

Kollam, Kerala Full Time Date: 20 May 2024

Job description

Customer Service: Greet customers as they enter the establishment and provide a positive and welcoming experience. Answer any questions they may have and assist with their needs. Processing Transactions: Ring up purchases, scan items, and process payments using cash registers or point-of-sale (POS) systems. Accept cash, credit cards, debit cards, mobile payments, and other forms of payment. Calculating Prices: Calculate the total cost of purchases, including applicable taxes and discounts. Ensure accuracy in pricing and provide customers with receipts for their purchases. Handling Cash: Count cash in the register at the beginning and end of shifts to ensure accurate accounting of funds. Handle cash transactions securely and follow proper procedures for cash handling and reconciliation. Maintaining Cleanliness: Keep the cashier area clean, organized, and free of clutter. Ensure that the register and surrounding area are well-maintained and presentable to customers. Product Knowledge: Familiarize yourself with the products or services offered by the establishment to assist customers with their inquiries and provide recommendations as needed. Upselling and Cross-Selling: Recommend additional products or services to customers based on their preferences and purchase history. Encourage customers to consider complementary items or upgrades to enhance their shopping experience. Processing Returns and Exchanges: Handle returns, exchanges, and refunds according to established policies and procedures. Process returns efficiently and courteously, resolving any customer concerns or issues. Security and Fraud Prevention: Be vigilant for any signs of fraudulent activity, such as counterfeit currency or stolen credit cards. Follow security protocols and report any suspicious behavior or incidents to management. Balancing Registers: Balance cash registers at the end of shifts and reconcile sales transactions with cash, credit card, and other payment receipts. Prepare cash deposits for bank submission and ensure accurate accounting of funds. Team Collaboration: Collaborate with other staff members, including sales associates, supervisors, and managers, to ensure smooth operations and provide support as needed during busy periods or special events. Training and Development: Stay updated on company policies, procedures, and product offerings through ongoing training and professional development opportunities. Continuously improve your skills and knowledge to enhance job performance and customer satisfaction.