Customer Service: You greet customers warmly, answer their questions, and assist them with their purchases. Providing friendly and efficient service helps create a positive shopping experience and encourages repeat business. Transaction Processing: You accurately scan and ring up items, process payments (cash, credit/debit cards, mobile payments), and issue receipts to customers. Ensuring the accuracy of transactions helps prevent errors and discrepancies in cash handling. Cash Handling: You handle cash transactions, including counting cash, making change, and balancing cash registers at the beginning and end of shifts. Following proper cash handling procedures helps maintain accuracy and security. Sales Promotion: You may promote sales or discounts to customers, upsell additional items or services, or inform them about loyalty programs or special offers. This helps increase sales and customer satisfaction. Product Knowledge: You have a good understanding of the products or services offered by the business and can provide information or recommendations to customers as needed. Inventory Management: You may assist with inventory management tasks, such as restocking shelves, monitoring stock levels, and reporting discrepancies or shortages to supervisors. Compliance: You adhere to company policies and procedures, including those related to cash handling, refunds, exchanges, and customer privacy. Compliance with regulations and standards ensures the integrity and security of transactions. Problem Resolution: You handle customer complaints or concerns effectively, escalating issues to supervisors or management when necessary. Resolving customer problems in a timely and professional manner helps maintain customer satisfaction and loyalty. Cleanliness and Organization: You keep your workstation clean, organized, and free of clutter to ensure a safe and efficient work environment. This includes wiping down surfaces, organizing merchandise, and disposing of trash properly. Teamwork: You collaborate with other cashiers, sales associates, and team members to ensure smooth operations and provide support during busy periods or special events.