Customer Transactions: Process customer purchases accurately and efficiently using cash registers or point-of-sale (POS) systems. Scan items, enter prices, calculate totals, and handle cash, credit card, or electronic payments. Cash Handling: Handle cash transactions, including receiving payments, giving change, and balancing cash drawers at the beginning and end of shifts. Ensure accuracy in counting cash and maintaining proper denominations of currency. Customer Service: Provide friendly, courteous, and prompt customer service to all patrons. Greet customers, answer questions about products or services, and assist with locating items or resolving inquiries or concerns. Product Knowledge: Familiarize yourself with the products or services offered by the establishment. Provide information about product features, prices, and promotions to help customers make informed purchasing decisions. Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products or services to customers based on their needs or preferences. Recommend complementary items, promotions, or add-ons to enhance their shopping experience. Order Processing: Handle special orders, returns, exchanges, or refunds according to company policies and procedures. Process returns or exchanges, issue refunds or store credits, and update inventory records as necessary. Security and Loss Prevention: Monitor transactions for signs of fraudulent activity or theft. Follow security protocols, such as verifying identification for large transactions or age-restricted items, to prevent losses and protect company assets. Cash Register Reconciliation: Reconcile cash registers or POS systems at the end of each shift to ensure accuracy in transactions and balances. Count cash, verify totals, and complete necessary paperwork or reports according to company procedures. Maintaining Cleanliness: Keep checkout areas clean, organized, and well-maintained throughout the shift. Remove clutter, sanitize surfaces, and replenish supplies as needed to create a pleasant shopping environment for customers. Team Collaboration: Collaborate with other store staff, including sales associates, supervisors, and managers, to ensure smooth operations and provide support as needed. Communicate effectively with team members to address customer needs and resolve issues promptly.