Cashier Job in Changanassery

Changanassery, Kerala Full Time Date: 11 May 2024

Job description

Processing Transactions: Your primary responsibility is to accurately process customer transactions at the point of sale. This involves scanning or manually entering items, totaling purchases, and accepting various forms of payment, including cash, credit cards, debit cards, and mobile payments. Providing Customer Service: As one of the frontline representatives of the business, you interact directly with customers throughout their shopping or dining experience. You greet customers, answer their questions, provide information about products or services, and assist with any issues or concerns they may have. Handling Cash: You handle cash transactions, including receiving cash payments, making change, and balancing your cash register at the end of your shift. Maintaining accuracy and security in handling cash is crucial to prevent discrepancies or losses. Processing Returns and Exchanges: You facilitate returns and exchanges for customers according to the store's policies. This involves verifying the condition of returned items, processing refunds or exchanges, and updating inventory records as needed. Maintaining Cleanliness and Organization: You keep your workstation clean, organized, and well-stocked to ensure efficient operations. This includes tidying up the checkout area, restocking merchandise, and arranging displays as needed. Promoting Sales and Special Offers: You inform customers about current promotions, discounts, or special offers to encourage additional purchases. This may involve scanning loyalty cards, applying coupons, or suggesting complementary items. Adhering to Security Procedures: You follow security procedures to prevent theft, fraud, or other losses. This includes verifying the authenticity of payments, checking identification for age-restricted purchases, and reporting any suspicious activities to management. Operating Point-of-Sale Systems: You use electronic cash registers or point-of-sale (POS) systems to process transactions and generate receipts. Familiarity with these systems and the ability to troubleshoot minor technical issues is important. Team Collaboration: You work collaboratively with other cashiers, sales associates, and team members to ensure smooth operations and excellent customer service. This may involve assisting with tasks such as restocking shelves, organizing merchandise, or helping customers locate items.