Generate Invoices: Prepare accurate invoices for products or services rendered to clients, ensuring compliance with company policies and regulations. Maintain Billing Records: Keep detailed records of all billing transactions, including invoices, payments, and overdue accounts. Customer Interaction: Communicate with customers regarding billing inquiries, discrepancies, and payment arrangements in a professional and courteous manner. Resolve Billing Issues: Investigate and resolve any billing discrepancies or disputes promptly, working closely with other departments as needed. Follow-Up on Payments: Monitor accounts receivable and follow up with customers to ensure timely payment of outstanding invoices. Report Generation: Generate regular reports on billing activities, account status, and collection efforts for management review. Compliance: Ensure compliance with all relevant laws, regulations, and company policies related to billing and collections. Administrative Tasks: Assist with general administrative tasks as needed, such as filing, data entry, and recordkeeping. Qualifications: Education: High school diploma or equivalent. Additional certification or coursework in accounting, finance, or related field preferred. Experience: Prior experience in billing, accounts receivable, or related field preferred. Experience with billing software or accounting systems is a plus. Attention to Detail: Strong attention to detail and accuracy in all aspects of billing and recordkeeping. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues. Problem-Solving Skills: Strong problem-solving skills with the ability to identify and resolve billing issues effectively. Computer Literacy: Proficiency in MS Office suite (Word, Excel, Outlook) and familiarity with billing software or accounting systems. Organizational Skills: Good organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment. Ethical Conduct: Demonstrated integrity and ethical conduct in handling confidential financial information and interacting with customers.