Invoice Preparation: Prepare invoices for goods sold or services rendered to customers based on sales orders, contracts, or service agreements. Ensure that invoices are accurate, complete, and in compliance with company policies and customer requirements. Billing Verification: Review sales transactions, contracts, and work orders to verify the accuracy and completeness of billing information. Ensure that all relevant details, such as quantities, prices, discounts, and taxes, are correctly captured on invoices. Data Entry: Enter billing information, including customer details, product or service descriptions, pricing, and payment terms, into billing systems or accounting software. Maintain accurate and up-to-date records of billing activities and transactions. Billing Documentation: Prepare supporting documentation, such as delivery notes, purchase orders, and contracts, to accompany invoices. Ensure that all necessary paperwork is properly filed and organized for reference and audit purposes. Customer Inquiries: Respond to customer inquiries, requests, and disputes related to billing, invoices, and payment terms. Address billing discrepancies, resolve issues, and provide clarification or additional information as needed to ensure customer satisfaction. Payment Processing: Process customer payments, including checks, credit card payments, electronic funds transfers, and other forms of payment. Reconcile payments received with invoices issued and update accounting records accordingly. Collections Management: Monitor accounts receivable and follow up on outstanding invoices and overdue payments. Send reminders, statements, and collection notices to customers to facilitate timely payment and minimize bad debt. Billing Reports: Generate billing reports, summaries, and analysis to track billing activities, revenue performance, and accounts receivable aging. Provide regular updates and insights to management on billing trends, collections status, and revenue forecasts. Compliance and Documentation: Ensure compliance with billing regulations, accounting standards, and company policies. Maintain proper documentation and records retention practices in accordance with legal and regulatory requirements. Process Improvement: Identify opportunities to streamline billing processes, improve efficiency, and enhance accuracy. Recommend and implement changes to billing procedures, systems, or workflows to optimize productivity and customer service. Cross-Functional Collaboration: Collaborate with other departments, such as sales, customer service, and finance, to resolve billing-related issues, address customer inquiries, and support business operations. Training and Development: Stay updated on billing software, accounting practices, and industry trends through ongoing training and professional development. Share knowledge and best practices with team members to enhance skills and performance.