Generating Invoices: Prepare and generate invoices for goods sold or services rendered to clients or customers. Ensure that invoices are accurate, complete, and compliant with contractual terms, pricing agreements, and regulatory requirements. Reviewing Orders and Contracts: Review sales orders, contracts, and purchase orders to verify the accuracy of billing information, pricing, quantities, and billing terms. Ensure that billing documentation is consistent with sales agreements and customer agreements. Calculating Charges and Fees: Calculate charges, fees, and applicable taxes based on the products or services provided, pricing schedules, and contractual terms. Apply discounts, promotions, or adjustments as authorized and in accordance with company policies. Issuing Credit Memos and Adjustments: Process credit memos, refunds, and billing adjustments as needed to correct billing errors, resolve disputes, or accommodate customer requests. Ensure that adjustments are properly documented and approved by authorized personnel. Managing Billing Cycles: Coordinate billing cycles and deadlines to ensure that invoices are generated and distributed in a timely manner. Follow up on overdue accounts and past-due invoices to expedite payment and minimize accounts receivable aging. Delivering Invoices: Distribute invoices to customers via email, mail, or electronic billing portals as per their preferred communication method. Include any supporting documentation or backup materials as needed to facilitate payment processing. Handling Customer Inquiries: Respond to customer inquiries, billing discrepancies, and payment disputes in a timely and professional manner. Address customer concerns, resolve billing issues, and provide assistance or clarification as needed to ensure customer satisfaction. Coordinating with Sales and Finance Teams: Collaborate with sales teams, finance departments, and other internal stakeholders to reconcile billing records, resolve discrepancies, and ensure accuracy in billing and revenue recognition. Communicate effectively to align billing practices with business objectives. Maintaining Billing Records: Maintain accurate and organized billing records, including invoice copies, payment receipts, and customer communications. Update billing systems or accounting software with relevant transaction details and customer information. Reporting and Analysis: Generate billing reports and financial analysis to track billing performance, revenue trends, and accounts receivable status. Identify opportunities for process improvements, efficiency gains, or revenue optimization based on data insights. Compliance and Audit Support: Ensure compliance with accounting principles, regulatory requirements, and industry standards in billing practices and documentation. Support internal and external audits by providing access to billing records, explanations, and reconciliations as needed. Continuous Improvement: Participate in process improvement initiatives and cross-functional projects to streamline billing processes, enhance system capabilities, and optimize workflow efficiency. Seek opportunities to enhance skills, knowledge, and professional development in billing practices and related areas.