Billing Staff Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 18 April 2024

Job description

Invoice Generation: Prepare and generate invoices for goods sold or services rendered to customers. Ensure that invoices are accurate, complete, and compliant with contractual agreements and billing terms. Data Entry: Enter transaction data, such as sales orders, purchase orders, and service contracts, into billing systems or software. Verify the accuracy of data entry to minimize errors and discrepancies in billing records. Billing Adjustments: Review billing discrepancies, disputes, or adjustments and make corrections as necessary. Investigate billing errors or discrepancies and resolve issues in a timely manner to ensure accurate billing and customer satisfaction. Customer Inquiries: Respond to customer inquiries or requests related to billing, invoices, and payment processing. Provide explanations, clarify billing details, and address any concerns or discrepancies raised by customers regarding their invoices. Billing Cycles: Manage billing cycles and timelines to ensure that invoices are generated and delivered to customers according to established schedules. Coordinate with other departments, such as sales and operations, to ensure timely invoicing and billing. Payment Processing: Process customer payments, including cash, checks, credit card payments, and electronic payments, in accordance with established procedures. Reconcile payments received with invoiced amounts and update billing records accordingly. Accounts Receivable: Monitor accounts receivable balances and aging reports to track outstanding invoices and follow up on overdue payments. Send payment reminders, statements, or collection notices to customers as needed to facilitate prompt payment. Documentation and Records: Maintain accurate and organized billing records, including invoices, payment receipts, and billing correspondence. Ensure that documentation is properly filed and archived for future reference and audit purposes. Billing Policies and Procedures: Adhere to billing policies, procedures, and regulatory requirements to ensure compliance with accounting standards and industry regulations. Stay updated on changes to billing regulations and implement any necessary adjustments to billing processes. Reporting and Analysis: Generate billing reports and perform analysis of billing data to track billing performance, identify trends, and assess revenue generation. Provide insights and recommendations to management for improving billing processes and optimizing revenue collection.