Billing Staff Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 09 April 2024

Job description

Invoicing: Generate and issue invoices to customers or clients for goods sold or services rendered. Ensure accuracy in billing information, including pricing, quantities, and discounts. Billing Documentation: Maintain billing documentation and records, including sales invoices, purchase orders, contracts, and payment receipts. Organize and file documents for easy retrieval and reference. Payment Processing: Process payments received from customers through various payment methods, such as cash, checks, credit cards, or electronic transfers. Verify payment details and update customer accounts accordingly. Billing Queries: Respond to billing inquiries and resolve customer concerns or discrepancies regarding invoices, payments, or account balances. Provide explanations, clarifications, or adjustments as needed to ensure customer satisfaction. Accounts Receivable: Monitor accounts receivable aging reports and follow up on overdue invoices. Contact customers to request payment, send payment reminders, and escalate collections efforts as necessary. Reconciliation: Reconcile billing records with sales orders, delivery receipts, and payment receipts to ensure accuracy and completeness. Investigate and resolve any discrepancies or discrepancies in billing data. Reporting: Prepare billing reports, financial summaries, and analysis of billing trends or patterns. Provide management with regular updates on billing performance, outstanding balances, and collection efforts. Billing Systems Management: Use billing software or accounting systems to process invoices, track billing activities, and maintain customer records. Ensure data integrity and security in billing systems. Compliance: Ensure compliance with billing policies, procedures, and regulatory requirements, such as tax laws, billing regulations, and industry standards. Stay updated on changes in billing regulations and implement necessary adjustments. Customer Service: Provide excellent customer service to internal and external stakeholders regarding billing-related inquiries, issues, or requests. Build positive relationships with customers through timely and effective communication