Billing Staff Job in Mavelikara

Mavelikara, Kerala Full Time Date: 31 May 2024

Job description

Generating Invoices: Creating and processing invoices for goods sold or services rendered to clients or customers. Billing Statements: Preparing and sending billing statements to clients or customers, detailing the amount owed, payment due date, and any applicable terms or conditions. Payment Processing: Receiving and recording payments from clients or customers, applying payments to outstanding invoices, and reconciling accounts receivable balances. Follow-Up on Outstanding Balances: Contacting clients or customers to follow up on overdue payments, sending reminders, and arranging payment plans as needed to ensure timely collection of outstanding balances. Billing Disputes: Resolving billing discrepancies or disputes with clients or customers, investigating the reasons for discrepancies, and coordinating with internal departments or external parties to address issues and reconcile accounts. Maintaining Billing Records: Keeping accurate records of billing transactions, payments received, and outstanding balances, and updating billing systems or databases accordingly. Compliance: Ensuring compliance with billing regulations, company policies, and contractual agreements when generating invoices and processing payments. Customer Service: Providing assistance and support to clients or customers regarding billing inquiries, payment options, and account status, and addressing any concerns or questions they may have. Reporting: Generating regular reports on billing activities, accounts receivable aging, and payment trends to monitor the financial health of the organization and identify areas for improvement. Collaboration: Collaborating with other departments such as sales, customer service, and finance to coordinate billing processes, address customer issues, and facilitate accurate and timely billing.