Invoicing and Billing: Generating invoices for goods sold or services rendered based on contracts, agreements, or sales orders. Verifying accuracy of billing data and ensuring invoices are sent to customers promptly. Payment Processing: Processing payments received from customers, recording transactions accurately, and updating accounts receivable records. Following up on overdue payments and managing collections as necessary. Customer Service: Responding to billing inquiries from customers, resolving billing discrepancies or disputes, and issuing credit adjustments when required. Providing excellent customer service to maintain positive relationships with clients or customers. Reporting and Documentation: Maintaining detailed records of invoices, payments, and accounts receivable transactions. Generating reports summarizing billing activities, outstanding balances, and collection efforts. Coordination with Other Departments: Collaborating with sales, finance, and customer service teams to resolve billing issues and ensure accurate invoicing. Communicating effectively with internal stakeholders to facilitate smooth billing processes. Compliance and Audit Support: Ensuring compliance with billing policies, procedures, and regulatory requirements. Assisting with internal and external audits related to billing processes and financial transactions. Skills and Qualifications: Attention to Detail: Accuracy in processing billing information and maintaining financial records. Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines. Communication Skills: Effective verbal and written communication skills to interact professionally with customers and colleagues. Problem-Solving Abilities: Capacity to resolve billing discrepancies and address customer inquiries or concerns. Technical Proficiency: Familiarity with billing software or ERP systems for invoice generation and payment processing. Ethical Conduct: Integrity and discretion in handling sensitive financial information and customer data.