Generating Invoices: Prepare and generate invoices accurately and in a timely manner based on sales orders, service contracts, or billing agreements. Include detailed information such as product or service descriptions, quantities, prices, taxes, discounts, and payment terms on the invoices. Issuing Statements: Generate periodic statements or billing summaries for customers with outstanding balances, providing a summary of invoices, payments, and current account status. Verifying Accuracy: Review invoices and billing data for accuracy, completeness, and compliance with contractual agreements, pricing policies, and regulatory requirements. Verify billing information against supporting documentation, sales records, purchase orders, and contracts to ensure accuracy and consistency. Addressing Billing Inquiries: Respond to customer inquiries, requests, and disputes related to billing, payments, or account balances in a prompt, professional, and courteous manner. Investigate billing discrepancies, resolve billing errors, and provide explanations or clarifications to customers as needed. Processing Payments: Receive and process payments from customers through various payment methods, including checks, credit cards, electronic funds transfers (EFT), and online payment portals. Apply payments to customer accounts accurately, update account balances, and reconcile payment records with financial transactions. Managing Accounts Receivable: Monitor accounts receivable aging reports to track outstanding invoices, overdue payments, and aging trends. Follow up with customers to collect outstanding balances, send payment reminders, and escalate collection efforts as necessary to minimize bad debts. Recording Transactions: Record billing transactions, payment receipts, adjustments, and write-offs accurately in the accounting system or billing software, maintaining clear audit trails and documentation. Preparing Reports: Generate billing reports, financial summaries, and aging analyses to provide insights into billing performance, revenue trends, and collection efficiency. Prepare month-end or year-end reconciliation reports for management review and financial reporting purposes. Coordinating with Departments: Collaborate with sales teams, customer service representatives, and other departments to resolve billing issues, clarify billing requirements, and ensure customer satisfaction. Communicate effectively with internal stakeholders to address billing discrepancies, billing delays, or customer concerns in a timely manner. Compliance and Audit Support: Ensure compliance with company policies, billing procedures, and regulatory requirements governing billing practices, tax regulations, and accounting standards. Assist with internal and external audits by providing documentation, reconciliations, and explanations related to billing processes, transactions, and controls.