Generating Invoices: Creating and issuing invoices for products sold or services rendered to customers. You compile relevant billing information, such as quantity, price, discounts, and taxes, and prepare invoices using billing software or accounting systems. Verifying Accuracy: Reviewing invoices for accuracy and completeness before sending them to customers. You ensure that billing details are correct, prices are accurate, and billing terms are in accordance with contractual agreements or company policies. Sending Invoices: Distributing invoices to customers through various channels, such as email, mail, or electronic billing portals. You follow established procedures for invoice delivery, track sent invoices, and confirm receipt with customers as needed. Processing Payments: Recording and processing customer payments received against outstanding invoices. You update accounting records, apply payments to invoices accurately, and reconcile payment discrepancies or issues with customers. Managing Accounts Receivable: Monitoring accounts receivable balances and aging reports to track outstanding payments from customers. You follow up on overdue invoices, send payment reminders or statements, and communicate with customers to resolve payment issues or disputes. Resolving Billing Inquiries: Responding to billing inquiries and resolving customer concerns or disputes related to invoices or billing statements. You provide explanations, address discrepancies, and work with internal departments or customers to resolve issues and ensure customer satisfaction. Maintaining Billing Records: Maintaining organized records of billing transactions, invoices, payment receipts, and customer correspondence. You file and archive billing documents systematically, update customer accounts with payment information, and ensure data accuracy and integrity. Generating Reports: Generating billing reports and financial statements to track billing performance and accounts receivable metrics. You compile data, analyze trends, and prepare reports on billing cycle times, aging balances, collection efforts, and other key performance indicators. Compliance and Documentation: Ensuring compliance with billing regulations, accounting standards, and company policies. You stay updated on billing practices, tax laws, and regulatory requirements, and maintain documentation to support billing processes and audit trails. Collaboration with Other Departments: Collaborating with sales, customer service, and finance teams to streamline billing processes and resolve billing-related issues. You communicate effectively with internal stakeholders, share information, and coordinate efforts to optimize billing operations and customer interactions.