Billing Staff Job in Kozhikode

Kozhikode, Kerala Full Time Date: 29 May 2024

Job description

Invoicing: Generating and sending invoices to customers or clients based on sales orders, service agreements, or other contractual arrangements. Accuracy: Ensuring the accuracy of invoices by verifying pricing, quantities, discounts, and any applicable taxes or fees before sending them to customers. Billing Systems: Using billing software or systems to input billing data, generate invoices, and track payment status. This may include entering new customer information, updating billing records, and processing invoice adjustments or corrections. Billing Cycles: Managing billing cycles to ensure invoices are sent out on time and according to agreed-upon billing schedules, whether they are monthly, quarterly, or on an ad hoc basis. Payment Processing: Receiving and processing payments from customers, whether by check, credit card, electronic funds transfer, or other payment methods. This may involve reconciling payments with invoices, recording transactions in accounting systems, and following up on overdue payments. Customer Inquiries: Responding to customer inquiries or disputes related to billing, such as billing errors, discrepancies, or late payment penalties. Providing excellent customer service and resolving issues promptly to maintain positive relationships with customers. Record Keeping: Maintaining accurate records of invoices, payments, and customer accounts receivable in accounting systems or databases. This includes organizing and filing billing documents for easy retrieval and auditing purposes. Reporting: Generating and analyzing billing reports to track billing performance, monitor accounts receivable aging, and identify trends or areas for improvement. This may involve preparing monthly or quarterly financial reports for management or stakeholders. Compliance: Ensuring compliance with billing policies, procedures, and regulatory requirements, such as tax laws, accounting standards, and industry regulations. Collaboration: Collaborating with other departments, such as sales, customer service, and finance, to resolve billing-related issues, streamline processes, and improve overall efficiency and accuracy in billing operations.