Billing Staff Job in Kottayam

Kottayam, Kerala Full Time Date: 30 April 2024

Job description

Invoice Generation: Prepare and generate invoices for products sold or services rendered to customers or clients. Ensure accuracy and completeness of invoice details, including item descriptions, quantities, prices, and applicable taxes or discounts. Billing Data Entry: Enter billing data into the accounting system or billing software accurately and promptly. Verify billing information against sales orders, contracts, or service agreements to ensure consistency and compliance with pricing terms and conditions. Billing Documentation: Maintain proper documentation and records related to billing transactions, including sales orders, contracts, purchase orders, delivery receipts, and payment receipts. Organize and file billing documents for easy retrieval and reference. Billing Review and Validation: Review billing data and invoices for accuracy, completeness, and compliance with billing policies and procedures. Validate billing calculations, pricing, and discounts to ensure consistency and accuracy. Billing Adjustments: Process billing adjustments or corrections as needed, such as refunds, credits, or billing disputes. Investigate discrepancies or billing errors and take appropriate corrective actions to resolve issues promptly and efficiently. Billing Queries and Customer Service: Respond to billing inquiries and requests from customers, clients, or internal stakeholders. Address billing-related concerns, discrepancies, or disputes in a timely and professional manner. Provide excellent customer service and support to maintain positive relationships with clients. Billing Schedule Management: Manage billing schedules and timelines to ensure timely invoicing and payment processing. Coordinate with sales, operations, and finance departments to reconcile billing schedules with delivery or service completion dates. Payment Processing: Receive and process payments from customers or clients, including checks, credit card payments, electronic funds transfers, or online payments. Apply payments to outstanding invoices and update billing records accordingly. Accounts Receivable Management: Monitor accounts receivable balances, aging reports, and overdue invoices. Follow up with customers or clients on outstanding payments, send payment reminders or statements, and pursue collection efforts as needed. Billing Reporting: Prepare billing reports, analysis, and metrics to track billing performance, revenue recognition, and accounts receivable status. Provide regular updates and insights to management on billing trends, collections, and key performance indicators. Billing Compliance: Ensure compliance with billing regulations, industry standards, and company policies. Stay informed about changes in billing laws, regulations, or accounting standards relevant to the organization's operations. Process Improvement: Identify opportunities for process improvements, automation, or efficiency enhancements in the billing process. Collaborate with cross-functional teams to implement best practices, streamline workflows, and optimize billing operations.