Billing Staff Job in Kollam

Kollam, Kerala Full Time Date: 01 May 2024

Job description

Generating Invoices: Create and issue invoices to customers or clients for products sold or services rendered. Ensure that invoices are accurate, complete, and contain all relevant information such as billing details, quantities, prices, and payment terms. Recording Transactions: Record and track financial transactions related to billing, including sales invoices, credit notes, adjustments, and payments received. Maintain detailed records of accounts receivable to track outstanding balances and monitor payment status. Reviewing Contracts and Agreements: Review contracts, service agreements, or purchase orders to ensure accurate billing in accordance with agreed-upon terms and pricing. Verify contract terms, pricing structures, and billing schedules to prevent discrepancies or errors in billing. Verifying Billing Data: Verify billing data and ensure accuracy by cross-referencing invoices with sales orders, delivery receipts, or service records. Confirm pricing, quantities, discounts, and applicable taxes to ensure alignment with contractual agreements and pricing policies. Resolving Billing Discrepancies: Investigate and resolve billing discrepancies or issues raised by customers, clients, or internal stakeholders. Communicate effectively with customers or clients to address inquiries, clarify billing details, and resolve payment disputes in a timely manner. Issuing Credit Memos: Process credit memos or adjustments for billing errors, returns, or refunds. Issue credit notes to customers for overpayments, duplicate charges, or other billing discrepancies, ensuring proper documentation and authorization. Monitoring Accounts Receivable: Monitor accounts receivable aging reports to track outstanding invoices and follow up on overdue payments. Send reminders, statements, or collection notices to customers to facilitate timely payment and reduce delinquencies. Coordinating with Sales and Customer Service: Collaborate with sales teams, customer service representatives, and other departments to address billing-related issues, resolve customer inquiries, and ensure accurate billing information is communicated internally and externally. Managing Payment Processing: Process incoming payments, including checks, electronic payments, credit card transactions, and wire transfers. Apply payments to customer accounts, reconcile payment discrepancies, and update accounts receivable records accordingly. Preparing Billing Reports: Generate and analyze billing reports, aging reports, and revenue forecasts to assess billing performance, track key metrics, and identify trends or areas for improvement. Prepare regular management reports on billing activities and financial performance. Compliance and Regulations: Ensure compliance with billing regulations, accounting standards, and industry guidelines. Stay informed about changes in billing practices, tax laws, and regulatory requirements to maintain compliance and mitigate risks. Software Proficiency: Utilize billing software, accounting systems, or enterprise resource planning (ERP) systems to manage billing processes efficiently. Familiarize yourself with relevant software features, functionalities, and reporting capabilities to streamline billing operations.