Invoicing: Generating invoices for vehicle sales, service appointments, parts orders, and other transactions. Ensuring accuracy in pricing, taxes, discounts, and any additional charges. Issuing invoices promptly to customers and maintaining proper documentation. Billing Verification: Reviewing sales contracts, work orders, and parts invoices to verify accuracy and completeness. Checking for discrepancies, errors, or omissions and resolving any issues before finalizing billing documents. Payment Processing: Collecting payments from customers for vehicle purchases, service repairs, parts orders, and other dealership transactions. Accepting various forms of payment, including cash, credit cards, checks, and electronic transfers. Ensuring proper recording and reconciliation of payments received. Account Reconciliation: Reconciling billing records, accounts receivable, and cash receipts to ensure accuracy and consistency. Identifying and resolving discrepancies between billing statements, payments received, and outstanding balances. Customer Communication: Communicating with customers regarding billing inquiries, payment reminders, overdue accounts, and payment arrangements. Providing assistance and clarification on billing-related matters to ensure customer satisfaction. Vendor Billing: Processing invoices received from vendors, suppliers, and service providers for parts purchases, repairs, and other dealership expenses. Verifying vendor invoices against purchase orders, delivery receipts, and contractual agreements. Credit Management: Managing customer credit accounts, credit applications, and credit limits in accordance with dealership policies and credit terms. Monitoring overdue accounts, following up on outstanding payments, and escalating collection efforts as needed. Reporting and Analysis: Generating reports and analysis on billing activities, accounts receivable aging, cash flow, and billing trends. Providing insights and recommendations to management for improving billing processes, reducing delinquencies, and optimizing revenue performance. Compliance and Documentation: Ensuring compliance with accounting principles, legal regulations, and dealership policies governing billing and financial transactions. Maintaining accurate records, documentation, and audit trails for billing activities. Customer Service: Providing excellent customer service to address billing inquiries, resolve disputes, and address customer concerns in a timely and professional manner. Building rapport with customers and fostering positive relationships to enhance customer satisfaction and loyalty. Team Collaboration: Collaborating with colleagues in sales, finance, service, and administration to facilitate seamless billing processes and resolve billing-related issues. Communicating effectively with team members to share information, updates, and customer feedback. Continuous Improvement: Identifying opportunities for process improvements, automation, and efficiency gains in billing operations. Implementing best practices, standardizing procedures, and leveraging technology to streamline billing processes and enhance productivity.