Billing Staff Job in Kollam

Kollam, Kerala Full Time Date: 16 April 2024

Job description

Generating Invoices: Creating and issuing invoices to customers or clients for products sold or services rendered. Ensuring accuracy in billing details such as item descriptions, quantities, prices, and terms of payment. Billing System Management: Utilizing billing software or systems to enter billing data, generate invoices, and track billing activities. Ensuring the integrity and security of billing data and records. Billing Verification: Reviewing sales orders, contracts, and service agreements to verify billing accuracy and compliance with pricing policies, discounts, and terms. Timely Billing: Ensuring that invoices are generated and sent to customers in a timely manner according to billing cycles and payment terms. Following up on any delayed or missed invoices to prevent payment delays. Customer Communication: Communicating with customers regarding billing inquiries, discrepancies, or overdue payments. Providing assistance and resolving billing-related issues in a professional and timely manner. Payment Processing: Receiving and processing payments from customers through various payment methods such as checks, credit cards, electronic funds transfers (EFT), and online payment platforms. Accounts Receivable Management: Monitoring accounts receivable balances, aging reports, and payment statuses to track outstanding invoices and follow up on overdue payments. Sending reminders and statements to prompt timely payments. Reconciliation: Reconciling billing records with sales orders, delivery receipts, and payment receipts to ensure accuracy and completeness in billing transactions. Investigating and resolving any discrepancies or discrepancies. Reporting: Generating billing reports and analytics to provide insights into billing performance, revenue trends, aging receivables, and collection efforts. Presenting findings to management for decision-making purposes. Compliance: Ensuring compliance with billing policies, procedures, and regulatory requirements such as tax laws, accounting standards, and industry regulations. Keeping abreast of changes in regulations that may impact billing practices. Documentation: Maintaining accurate and organized billing records, invoices, payment receipts, and correspondence with customers. Archiving billing documents in accordance with record retention policies. Collaboration: Collaborating with cross-functional teams such as sales, customer service, finance, and accounting to resolve billing issues, address customer inquiries, and improve billing processes.