Invoice Preparation: Generate and prepare invoices accurately and in a timely manner based on sales orders, contracts, or service agreements. Ensure that all billable items, quantities, and prices are correctly listed on the invoices. Data Entry: Enter billing information into accounting or billing software systems accurately and efficiently. Verify the accuracy of data entered, including customer details, billing codes, and payment terms. Billing Review: Review invoices for completeness, accuracy, and compliance with company policies and procedures. Ensure that invoices are formatted correctly and contain all required information before sending them to customers. Billing Documentation: Maintain organized records of billing documents, including invoices, receipts, and supporting documentation. File and archive billing records in accordance with company policies and regulatory requirements. Customer Communication: Communicate with customers regarding billing inquiries, discrepancies, and payment reminders. Respond promptly to customer inquiries and provide assistance in resolving billing-related issues or concerns. Payment Processing: Process customer payments received via various methods, including checks, credit cards, electronic transfers, and cash. Apply payments to customer accounts accurately and update billing records accordingly. Account Reconciliation: Reconcile billing records with customer accounts, sales orders, and payment receipts to ensure accuracy and consistency. Investigate and resolve any discrepancies or discrepancies in billing records. Billing Reports: Generate billing reports and financial statements as needed to provide insights into billing activity, outstanding balances, and accounts receivable aging. Analyze billing data to identify trends, variances, and areas for improvement. Billing Compliance: Ensure compliance with billing regulations, accounting standards, and industry best practices. Stay updated on changes in billing laws and regulations to ensure adherence to legal requirements. Customer Service: Provide excellent customer service to internal and external stakeholders regarding billing inquiries and concerns. Address customer issues promptly and professionally to maintain positive relationships and customer satisfaction. Cross-Departmental Coordination: Collaborate with other departments, such as sales, customer service, and finance, to resolve billing-related issues and ensure seamless coordination of billing processes. Process Improvement: Identify opportunities for process improvements and efficiencies in the billing process. Make recommendations for system enhancements, automation, or workflow adjustments to streamline billing operations and reduce errors.