Invoicing and Billing: Generating and issuing invoices to customers based on services rendered or products sold. Verifying accuracy of billing data and ensuring invoices are sent promptly according to billing schedules. Payment Processing: Processing payments received from customers, recording transactions, and updating accounts receivable records. Reconciling discrepancies between invoices and payments and resolving billing issues or disputes. Customer Communication: Communicating with customers regarding billing inquiries, payment reminders, and overdue accounts. Providing excellent customer service by responding to queries and resolving billing-related concerns promptly. Data Entry and Documentation: Entering billing information into accounting systems or billing software accurately and maintaining updated records. Organizing and filing invoices, receipts, and other financial documents for record-keeping purposes. Reporting and Analysis: Generating billing reports, aging reports, and other financial reports as required by management. Analyzing billing trends, identifying opportunities for process improvement, and recommending solutions. Compliance and Documentation: Ensuring compliance with company policies, accounting principles, and regulatory requirements related to billing and invoicing. Collaborating with other departments, such as finance and customer service, to resolve billing discrepancies and improve billing processes.