Invoicing: Generating invoices accurately and in a timely manner based on sales orders, contracts, or services rendered. Ensuring that all relevant information such as product details, quantities, prices, and taxes are included on the invoice. Billing Data Entry: Entering billing data into accounting or billing software systems with precision and attention to detail. Verifying the accuracy of billing information, customer details, and pricing before processing invoices. Invoice Review and Verification: Reviewing invoices for accuracy and completeness before sending them to customers. Verifying billing details against supporting documents such as purchase orders, contracts, or delivery receipts. Customer Communication: Communicating with customers regarding billing inquiries, discrepancies, or payment reminders. Providing assistance, clarification, or resolution to address customer concerns and ensure timely payment processing. Payment Processing: Processing payments received from customers through various payment methods such as checks, credit cards, electronic funds transfers (EFT), or online payment portals. Recording payments accurately and updating billing records accordingly. Accounts Receivable Management: Monitoring accounts receivable aging reports to track outstanding invoices and overdue payments. Following up with customers on outstanding balances, payment plans, or payment arrangements to facilitate timely collections. Billing Reconciliation: Reconciling billing records, payments received, and accounts receivable balances to ensure accuracy and completeness. Investigating and resolving discrepancies or discrepancies in billing data or payment records. Reporting and Analysis: Generating billing reports, metrics, and analysis to monitor billing performance, aging receivables, and collection trends. Providing insights and recommendations for improving billing processes and reducing outstanding balances. Compliance and Documentation: Ensuring compliance with billing regulations, accounting principles, and company policies. Maintaining documentation and audit trails of billing activities, invoices, payments, and customer communications. Customer Service Excellence: Providing excellent customer service to internal and external stakeholders regarding billing inquiries, disputes, or escalations. Building positive relationships and rapport with customers to enhance satisfaction and facilitate timely payments. Cross-Functional Collaboration: Collaborating with cross-functional teams such as sales, finance, and customer service to address billing-related issues, resolve disputes, and improve billing processes and procedures. Continuous Improvement: Identifying opportunities for process improvements, automation, or efficiency gains in billing operations. Implementing best practices, technology solutions, or system enhancements to streamline billing processes and enhance productivity.