Generating Invoices: Billing staff create invoices based on services rendered, products sold, or other billable transactions. They accurately record all relevant information, including quantities, prices, and applicable taxes or discounts. Verifying Billing Information: Before sending out invoices, billing staff verify the accuracy of billing information, such as customer names, addresses, and payment terms. They ensure that all billing details align with the terms of the contract or agreement. Sending Invoices: Billing staff send invoices to clients or customers via email, mail, or electronic billing systems. They ensure that invoices are delivered promptly and in accordance with agreed-upon billing cycles. Managing Accounts Receivable: Billing staff track payments received from clients and update accounts receivable records accordingly. They follow up on overdue invoices, communicate with clients regarding payment status, and resolve any billing discrepancies or disputes. Recording Payments: Billing staff record payments received from clients, accurately applying them to outstanding invoices. They reconcile payment information with accounts receivable records to ensure accuracy and completeness. Maintaining Billing Records: Billing staff maintain detailed records of billing transactions, invoices, payments, and other relevant documentation. They organize and archive billing records for future reference and auditing purposes. Resolving Billing Issues: Billing staff address inquiries and concerns from clients regarding billing matters. They investigate billing discrepancies, resolve payment disputes, and provide assistance or clarification as needed to ensure client satisfaction. Collaborating with Other Departments: Billing staff collaborate with other departments, such as sales, customer service, and finance, to ensure smooth communication and coordination throughout the billing process. They may also provide input on billing-related policies and procedures.