Invoice Generation: Prepare and generate invoices for products or services rendered to customers or clients. Ensure that invoices are accurate, complete, and issued in a timely manner according to billing cycles or contractual agreements. Billing System Maintenance: Maintain billing systems and databases to accurately record billing information, customer accounts, and billing history. Update customer records, pricing information, and billing terms as needed. Billing Verification: Verify billing data and information to ensure accuracy and completeness before invoices are sent to customers. Review billing documentation, contracts, purchase orders, and supporting documents to validate billing details. Price Calculation: Calculate pricing, fees, and charges based on contractual agreements, service levels, quantity, usage, or other billing parameters. Apply discounts, promotions, or adjustments as applicable and in accordance with billing policies. Billing Disputes Resolution: Handle billing inquiries, disputes, and discrepancies from customers or internal stakeholders. Investigate billing issues, resolve discrepancies, and communicate resolutions to customers in a timely and professional manner. Payment Processing: Process payments received from customers, including checks, credit card payments, electronic funds transfers, and other payment methods. Record payments accurately in accounting systems and reconcile payment transactions with invoices. Aging Analysis: Monitor accounts receivable aging reports to track outstanding invoices, overdue payments, and aging trends. Follow up with customers to collect overdue payments and resolve outstanding balances in a timely manner. Statement Preparation: Prepare and send periodic account statements or reminders to customers with outstanding balances. Include details of unpaid invoices, payment due dates, and payment instructions to facilitate timely payment. Customer Communication: Communicate with customers regarding billing inquiries, payment reminders, account updates, and billing-related matters. Provide assistance, clarification, and support to customers to ensure a positive billing experience. Billing Reporting: Generate billing reports, analytics, and metrics to track billing performance, revenue trends, and key billing indicators. Provide insights and recommendations for process improvements, efficiency gains, and revenue optimization. Regulatory Compliance: Ensure compliance with billing regulations, accounting standards, and industry guidelines. Stay updated on changes in billing practices, tax laws, and regulatory requirements to ensure adherence and mitigate compliance risks. Cross-Functional Collaboration: Collaborate with cross-functional teams such as sales, customer service, finance, and operations to address billing-related issues, streamline processes, and improve billing accuracy and efficiency.