Invoice Generation: Prepare and generate invoices for products sold or services rendered to customers. Ensure that invoices are accurate, complete, and comply with company policies and contractual agreements. Billing Verification: Verify the accuracy of billing data, including pricing, quantities, discounts, and tax calculations, before issuing invoices to customers. Review sales orders, contracts, and other documentation to confirm billing details. Customer Billing Queries: Address customer inquiries, concerns, and disputes related to billing. Provide explanations, clarifications, and assistance to resolve billing discrepancies or discrepancies in a timely and professional manner. Billing Systems Management: Utilize billing software or systems to input billing data, generate invoices, and maintain billing records. Ensure that billing systems are updated, accurate, and accessible to authorized personnel. Billing Cycles: Coordinate billing cycles and schedules to ensure that invoices are generated and sent out on time. Monitor billing deadlines and follow up on overdue accounts to expedite payment processing. Payment Processing: Process customer payments received via various payment methods, such as checks, credit cards, electronic transfers, or online payment portals. Record payments accurately and reconcile them with corresponding invoices. Accounts Receivable Management: Monitor accounts receivable aging reports to track outstanding invoices and overdue payments. Follow up with customers to request payment, send reminders, and initiate collection efforts as necessary. Billing Records Maintenance: Maintain organized and up-to-date records of billing transactions, invoices, payment receipts, and customer communications. Ensure that billing documentation is properly filed, archived, and accessible for auditing or reporting purposes. Billing Adjustments: Process billing adjustments or credits for returned merchandise, canceled orders, pricing errors, or other billing discrepancies. Coordinate with other departments, such as sales or customer service, to resolve billing issues promptly. Reporting and Analysis: Prepare billing reports and analysis to track billing performance, revenue trends, and accounts receivable metrics. Provide insights and recommendations to management for improving billing processes and reducing delinquencies. Compliance and Regulations: Ensure compliance with billing regulations, accounting standards, and industry best practices. Stay updated on changes in billing laws, tax regulations, and payment processing standards that may impact billing practices. Cross-functional Collaboration: Collaborate with other departments, such as sales, finance, customer service, and operations, to streamline billing processes, resolve issues, and improve overall customer satisfaction.