Billing Staff Job in Ernakulam

Ernakulam, Kerala Full Time Date: 27 April 2024

Job description

Generating Invoices: Prepare and generate invoices for products sold or services rendered to customers, ensuring accuracy in pricing, quantities, and billing terms. Billing Verification: Review sales orders, contracts, or service agreements to verify billing details and ensure that invoices reflect the agreed-upon terms and conditions. Calculating Charges: Calculate charges for goods or services provided based on pricing agreements, contract terms, or billing rates, taking into account any discounts, promotions, or adjustments as applicable. Recording Transactions: Record billing transactions accurately in the company's accounting or billing system, entering invoice details, payment terms, due dates, and other relevant information for tracking and reporting purposes. Sending Invoices: Distribute invoices to customers via email, mail, or electronic billing platforms, ensuring timely delivery and adherence to billing schedules and deadlines. Follow-Up on Payments: Monitor and follow up on outstanding invoices and overdue accounts receivable, contacting customers via phone, email, or mail to request payment and resolve billing discrepancies or disputes. Processing Payments: Receive and process payments from customers, applying payments to the appropriate invoices, updating account balances, and issuing receipts or acknowledgments as needed. Reconciling Accounts: Reconcile billing records with accounts receivable balances, identifying and resolving discrepancies or discrepancies between invoiced amounts and payments received. Customer Service: Address inquiries and concerns from customers regarding billing issues, payment methods, or account statements, providing assistance and clarification as needed to ensure customer satisfaction. Maintaining Documentation: Maintain accurate records of billing transactions, invoices, payment receipts, and communication with customers, organizing and archiving documents for easy retrieval and reference. Compliance: Ensure compliance with company policies, accounting principles, and regulatory requirements governing billing and invoicing practices, maintaining confidentiality and security of financial information. Reporting: Prepare periodic reports on billing activity, accounts receivable status, aging analysis, and collection efforts, providing insights and analysis to management for decision-making and financial planning purposes.