Invoicing: Generating and sending invoices to customers or clients for products or services rendered, ensuring accuracy in billing amounts, descriptions, and payment terms. Billing inquiries: Handling inquiries from customers regarding their invoices, addressing any billing discrepancies, and providing assistance with payment-related issues. Payment processing: Receiving and processing payments from customers, recording payments in the accounting system, and reconciling payments with outstanding invoices. Billing adjustments: Making adjustments to invoices as needed, such as applying discounts, issuing credits or refunds, and correcting billing errors or discrepancies. Accounts receivable management: Monitoring accounts receivable balances, following up on overdue payments, and communicating with customers to resolve outstanding balances. Billing system maintenance: Maintaining billing software or systems, updating customer information, billing rates, and other billing-related data, and ensuring data integrity and accuracy. Reporting: Generating reports on billing activity, accounts receivable aging, and other financial metrics, and providing insights and analysis to management as needed. Compliance: Ensuring compliance with billing policies, procedures, and regulatory requirements, including tax regulations, billing regulations, and industry standards. Cross-functional collaboration: Collaborating with other departments such as sales, customer service, and finance to resolve billing-related issues, address customer inquiries, and improve billing processes. Continuous improvement: Identifying opportunities to streamline billing processes, improve efficiency, and enhance the customer billing experience, and implementing solutions to drive improvements.