Billing Staff Job in Alappuzha

Alappuzha, Kerala Full Time Date: 03 May 2024

Job description

Generating Invoices: Creating and sending invoices to customers or clients for products sold or services rendered, ensuring accuracy in billing details such as prices, quantities, and discounts. Processing Payments: Recording and processing payments received from customers via various payment methods, such as cash, checks, credit cards, or electronic transfers. Reconciling Accounts: Reconciling billing records with payments received to ensure accuracy and completeness, investigating and resolving any discrepancies or errors as needed. Handling Billing Inquiries: Responding to customer inquiries or concerns regarding billing issues, such as discrepancies, late payments, or billing disputes, and providing assistance or clarification as necessary. Managing Accounts Receivable: Monitoring accounts receivable balances, following up on overdue payments, and implementing strategies to reduce outstanding balances and improve cash flow. Maintaining Billing Records: Maintaining organized and up-to-date records of billing transactions, invoices, payments, and customer accounts using accounting software or other relevant systems. Generating Reports: Generating and analyzing billing reports, aging reports, and other financial reports to track billing performance, identify trends, and support decision-making processes. Compliance: Ensuring compliance with relevant regulations, policies, and procedures governing billing and invoicing practices, such as tax regulations and accounting standards. Collaboration: Collaborating with other departments, such as sales, customer service, and finance, to address billing-related issues, coordinate billing activities, and improve overall efficiency and accuracy. Continuous Improvement: Identifying opportunities for process improvements and implementing best practices to streamline billing processes, enhance accuracy, and optimize efficiency.