Invoicing: Generate and issue invoices to customers or clients for products sold or services rendered. Ensure that invoices are accurate, complete, and compliant with contractual terms, pricing agreements, and billing policies. Billing Documentation: Prepare billing documentation, including invoices, statements, credit memos, and payment reminders. Organize and maintain billing records, transaction logs, and customer accounts receivable files for auditing and reconciliation purposes. Data Entry and Recordkeeping: Enter billing information, customer details, and transaction data into billing systems, accounting software, or databases accurately and efficiently. Maintain up-to-date records of billing transactions, payment history, and account balances. Billing Verification: Review billing documents, sales orders, contracts, and purchase orders to verify the accuracy of billing information, pricing, and billing terms. Address discrepancies, resolve billing errors, and reconcile discrepancies between invoices and sales records. Payment Processing: Receive and process payments from customers via various payment methods, including cash, checks, credit cards, electronic funds transfers (EFT), and online payment platforms. Record payment receipts, apply payments to customer accounts, and update billing records accordingly. Accounts Receivable Management: Monitor accounts receivable balances, aging reports, and overdue invoices to identify outstanding payments and past due accounts. Follow up with customers to collect overdue payments, send payment reminders, and facilitate payment arrangements as needed. Credit and Collections: Assess customers' creditworthiness, establish credit limits, and manage credit terms based on credit policies and risk assessment criteria. Coordinate with credit managers or collection agencies to pursue collection efforts for delinquent accounts and unpaid invoices. Customer Inquiries and Disputes: Respond to customer inquiries, billing disputes, and payment discrepancies in a timely and professional manner. Investigate billing inquiries, resolve billing disputes, and provide explanations or clarifications regarding billing charges or discrepancies. Financial Reporting: Assist in preparing financial reports, billing statements, and accounts receivable aging reports for management review. Provide analysis of billing trends, revenue recognition, and collection performance to support decision-making and financial planning processes. Compliance and Regulations: Ensure compliance with billing regulations, accounting standards, and industry guidelines governing billing practices, invoicing requirements, and revenue recognition principles. Adhere to legal and regulatory requirements related to data privacy, consumer protection, and billing disclosures. Process Improvement: Identify opportunities to streamline billing processes, enhance billing accuracy, and improve efficiency through automation, technology solutions, or process optimization initiatives. Recommend enhancements to billing systems, software tools, or workflow procedures to enhance productivity and effectiveness. Cross-Functional Collaboration: Collaborate with cross-functional teams, including sales, customer service, finance, and operations, to facilitate smooth billing operations, resolve billing-related issues, and address customer needs or concerns. Coordinate with internal stakeholders to ensure alignment of billing practices with business objectives and customer satisfaction goals.