This job often called a Concierge and bellboy, is responsible for making a good first impression on hotel guests, moving luggage, showing guests to their rooms and acting as a concierge. The job of a hotel concierge is to ensure guests have everything they need during their hotel stay. His/Her duties include having to greet guests, direct them for check-in, escort them, and carry their luggage to rooms. He/She also assists disabled or special needs guests at the lobby. He/She is vigilant and ensures that guests' belongings are safe and secure.